How to Order
Payment Information
Shipping
Information
Returns
& Exchanges
Security
Additional Services & Offers
Frequently
Asked Questions
Contact
Us
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We charge your credit card when your order is shipped, not when it is placed.
All of the items you see
on our web site are in stock. However, some of the items
are in short supply.
As soon as we run out of an item, we indicate on the website
the pin is sold out.
It's possible a pin could sell out just prior to us pulling your
order. Should an item
become sold out, we'll email you with this information.
Paying by Credit Card
CheapPins.com accepts Visa, MasterCard, and American Express
You can safely enter your
entire credit card number via our secure server, which
encrypts all submitted information.
We guarantee that every transaction you make at
CheapPins.com will be 100%
secure. This means you pay nothing if unauthorized charges are
made to your credit card as
a result of shopping on our Web site.
Click here to learn more about our security pledge
CheapPins.com
ships most items via the United States Post Office. If the item weighs
more
than one pound Internationally, it's cheaper to ship Federal Express Ground.
The USPS now
charges higher rates to ship packages over one pound across the country.
So, if your package
weighs more than one pound, it will probably arrive via UPS ground. We
will contact you if we
need a street address. UPS cannot deliver to post office boxes.
For international shipments,
we
ship via Air Mail or Global Priority Express.
If
you require overnight delivery, please send an email to us immediately
after you
place
your order.
For
domestic shipments, orders are packaged securely in boxes. We have
found that
bubble-wrap envelopes can damage pins. Boxes weigh more and add to
the cost of postage
and supplies but it is a very secure weigh to ship pins. Many of our
customer like these small
boxes and use them to ship pins or other items to friends.
For
International shipments going via Global Priority Express, the weight of
the
package
isn't as important as the size. For example, the normal charge for
a small
Global
Priority Express envelope to Australia is $5.00. This cardboard envelope
can
be stuffed
with as many items as can possibly fit in the envelope. If a larger
envelope
is needed, the charge is higher - even if the weight is lower.
Our
shipping and handling charge is designed to cover the cost of postage,
the
cost
of the packaging material (boxes cost 2-3x more than bubble-wrap envelopes)
and a
VERY SMALL handling fee. There is a lot more
involved in shipping pins than just the cost
of postage. It may not seem like a lot of
work or money but it does add up. We're
committed to shipping items at a reasonable
rate. Here is the CheapPins.com shipping policy:
One
pin shipped within the United States
$2.00 minimum shipping charge
Two
- fifty additional pins shipped within the USA
$0.12 each
Fiftypins
or higher shipped within the United States
$0.02/each
Using the above guidelines,
if you purchase one pin the shipping charge is $2.00.
If you purchase three pins,
the shipping charge is $2.24. Six pins is $2.60
International rates are usually about $1.00 - $3.00 higher than the above examples.
The
CheapPins.com shopping cart software automatically calculates the shipping
charge
based on the number of items you purchase.
For
International orders, we'll add an appropriate charge - if necessary -
and notify you
via
email.
Generally,
orders are shipped twice a week from our headquarters in Ogden, UT.
California
Depending on when
you
place you order, your pins could be shipped from one to seven days later.
If you
require your pins quicker, please write us and we'll try to accomodate you.
Hassle-Free Return Policy
We unconditionally guarantee
all merchandise sold by CheapPins.com. If you are not
completely satisfied with
your purchase, you may return your merchandise
within 30 days for a prompt
refund.
If you need to return your
merchandise for any reason, please notify CheapPins.com
within 30 days of receipt.
You can do this by emailing CheapPins.com at
cheappin@Cheappins.com.
The
CheapPins.com "Safe Shopping" security pledge is your assurance that you'll
never have to
worry
about credit card safety while shopping at CheapPins.com. To win the trust
of valuable
customers
like you, CheapPins.com backs up this pledge with three iron-clad safety
guarantees.
1.
Safe, Secure Technology
CheapPins.com
servers use Secure Sockets Layer (SSL), an encryption technology that works
with
the popular Netscape Navigator, Microsoft Internet Explorer and AOL Web
browsers.
What this means is your credit card number is scrambled during the
transaction
process and, unlike shopping at a traditional store, no human ever comes
into
contact with your credit card number during the approval process.
2.
Millions of Shoppers Can't be Wrong
When
you shop online at CheapPins.com, you will join millions of other customers
who have
safely
shopped over the Internet. Once you successfully shop at CheapPins.com
we're certain
you'll
soon be on your way to fully appreciating the power, convenience and security
of shopping
from home.
3.
No-Risk Safety Guarantee
As a
result of the Fair Credit Billing Act, your credit card bank cannot hold
you liable
for
more than $50 of fraudulent charges. If your bank does hold you liable for
any of
this
$50, CheapPins.com will cover the entire liability for you -- up to the
full $50 -- if
unauthorized
use of your credit card occurs through no fault of your own from
purchases
made at CheapPins.com via our secure server.
CheapPins.com
offers a newsletter for it's customers. By signing up for the newsletter,
you'll
receive approximately two or three emails per month with announcements
on
new
pins, specials, and other items relating to CheapPins.com
To join the newsletter, enter your email address in the box below.
CheapPins.com will never give your email address to another firm or organization.
How do I send pins to more than one shipping address?
Each
order requires a specific shipping address. To ship to multiple addresses,
you will need to
place
a separate order for each shipping address.
Can people outside
the United States order from CheapPins.com?
Yes.
Does CheapPins.com
charge sales taxes?
Unlike
traditional retail stores, Internet businesses are only required to charge
sales tax on orders
that
are shipped to the same state where a company is headquartered. In CheapPins.com
case,
sales
tax is applied only to orders that are shipped to California, as we are
headquartered in
the
San Diego area.
Why do you limit
pins to three per customer?
CheapPins.com
is for the collector - not dealers. CheapPins.com isn't interested
in being
a wholesale
supplier to dealers. Our target customer is the collector and trader.
We
span
the globe making deals on large quantities of pins. We then add a
small markup
and
offer them to the public.
Here's
an example: Let's say we find some NOC's from the Republic of Kajrajev.
These pins
have
a street value of $10 each. Because we buy 100 of them, we obtain
them at $4 each. We
then
offer them on CheapPins.com at $5.50 each. This allows the collector
and trader to buy a
couple
at a reasonable price. If somebody purchased all 100 of them from
us, the street price on
these
pins would remain at $10 or, even higher! The small collector and
trader would be forced
to pay
$10 or more to add these pins to their collection.
We're
happy to be able to offer you a broad selection of pins at a very low
price. We must limit
the
number of pins each customer may purchase to three (of each different
selection) so we can
continue
to offer discounted pins to all our customers.
Our shopping cart
software can place limits on the number of items placed in your shopping
cart.
If you are unable to place what you desire, it's because we are enforcing
a limit on the
number of pins each customer may order.
"Why DON'T you have
a limit on some pins?"
Occasionally,
we purchase a large collection of an individual pin - say, 500 or 1,000.
Typically,
these
pins are very low cost and don't have a wide appeal. Since there
is little danger of
somebody
cleaning out our inventory and raising the price on these pins, we offer
unlimited
purchases.
.
Our address is:
CheapPins.com
78 South Fairfield Road – 127
Layton, UT 84041
USA
Phone:
866-345-7467
Fax:
801-315-4333
email: sales@CheapPins.com